Stupid People

Some people, really are stupid. Let me just give you some examples from my morning so far:
(I answer the phones for my co. in the mornings)
Me: good morning, watts offices
Caller: jeff please
Me: I'm sorry, we don't have a Jeff in our office
Caller: who did I call? (I'm rolling my eyes at this point)
Me: This is Watts Enterprises
Caller: I'm sure it was Jeff that left me a message
Me: I'm sorry, but there is not a Jeff here, Justin maybe??
Caller: NO, it was Jeff. But I guess I'll just re-listen to my message to make sure
He hasn't called back....
Or how about this call, kind of along the same lines:
Me: good morning, watts offices
Caller: Hi this is Chelsea, i just missed a call from you
Me: do you know who called you so I can transfer you?
Caller: NO
Me: I answer phones for several different groups/co. do you have an idea of who might have called (contractor, realtor/sales, architect...)
Caller: I'm not sure
So at this point I buzz a couple people to see if anyone called a chelsea
Me: It was one of our sales guys, let me transfer you.
OK - Really? Who just calls a business and thinks that I know every call that is made - do they expect me to walk around to everyone's desk to see who might have called a specific person that is calling back just because they saw our # on their caller id?? ugh!
And finally:
I hate people (subcontractors or homeowners) that call and yell at me for something I have no control over. It's so frustrating and it's not like I can get pissy back to them- so I'm sorry that for anyone that actually read this post, you got to hear all my frustrations- you saved me from blowing up at the next person to grip and complain to me at work.